jaya9login Privacy Policy

Types of Information Collected

We collect various types of information when you create an account and use services on jaya9login. The purpose of collecting this information is to provide you with a secure, personalized, and smooth gaming experience.

a) Personally Identifiable Information

We collect the following information at the time of account registration:

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 and above may register)
• Valid email address
• Mobile number
• User-chosen username and password

b) Financial Information

To process deposits and withdrawals, we may collect the following payment-related information:

• bKash, Nagad, Rocket, or bank transfer account details
• Transaction history and amounts
• Relevant bank account details for withdrawals

Note: Full payment card numbers or passwords are not stored on our servers.

c) Identity Verification Information (KYC)

To ensure secure transactions and responsible gaming, we may request the following documents:

• National ID card (NID) or passport copy
• Utility bill or bank statement as proof of address
• Photographic identification (where applicable)

d) Device and Technical Information

The following information is automatically logged while using the platform:

• IP address and device type
• Browser type and version
• Operating system
• Page visit time and duration
• Cookie and session data

Data Sharing and Disclosure

jaya9login never sells your personal information to third parties. However, in certain specific situations, limited information may be shared with trusted partners.

Situations in which information is shared with third parties:

• Payment processors: bKash, Nagad, Rocket, and banking institutions receive the information necessary to complete transactions.
• Technology service providers: Technology partners required for platform operations work under strict confidentiality agreements.
• Legal obligations: Information may be provided in response to a court order or a lawful request from a government authority.
• Fraud prevention agencies: Relevant information may be shared to prevent financial crime.

Data Security Measures

Keeping your information secure is our highest priority. jaya9login follows industry-standard security technologies and practices.

Our security measures:

• SSL Encryption: All data transfer between you and our servers is protected by SSL/TLS encryption.
• Encrypted storage: Sensitive information stored in the database is kept in encrypted form.
• Access control: Only authorized personnel can access the relevant information.
• Regular security audits: Our systems undergo regular security testing.
• Two-factor authentication: Two-factor authentication is available for additional account security.
• Firewall protection: Advanced firewalls are used to prevent cyberattacks and unauthorized access.

Even so, no method of transmitting information over the internet is 100% secure. While we are committed to ensuring the highest level of protection, absolute security cannot be guaranteed. If you notice any suspicious activity, please contact our support team immediately.

Your Rights

You have several important rights regarding your personal information. jaya9login respects these rights and is committed to upholding them.

What you can do:

• Right to access: You can request to know what information we hold about you.
• Right to correction: If any of your information is incorrect, you can request that it be corrected.
• Right to erasure: In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
• Right to object: You can object to your information being used for a specific purpose.
• Data portability: You can request a copy of your personal information in a structured format.
• Opt out of marketing: You can opt out of promotional communications at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request as quickly as possible.

Policy Changes

jaya9login reserves the right to update this privacy policy from time to time. Changes may be made to the policy as needed for service improvement, legal changes, or business operations.

How you will be informed about changes:

• A notification will be sent to the registered email address if there are significant changes.
• The date of the change will be noted at the top of the page as "Last Updated".
• Continued use of the site after a change will be considered acceptance of the new policy.

We recommend that you review this page regularly so that you remain aware of the latest policy.